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  • Brit Hotel Florimont - Albertville
    Brit Hotel Florimont - Albertville

The reviews of Brit Hotel Florimont

100% genuine reviews
Satisfaction
Index
95 %
the 22/09/2025
Business - 60-69 years - Date of stay : 16/09/2025

Are you absolutely serious with this bullshit questionnaire?


Hotelier's responseHotelier's response :

Hello Mr. Baier,

Thank you for taking the time to share your impressions, although I understand that the questionnaire may have seemed intrusive. Of course, it's not mandatory: it's simply there to help our team improve, but we fully respect our guests' choice not to respond if they wish.

I take note of your comments about the room, the bathroom, and the Wi-Fi connection. Even during a short stay like yours, your feedback is useful and allows us to move forward with the improvements we have planned for the years to come.

I hope that, despite this, your stay with your colleagues still allowed you to spend a pleasant evening after your day at Staubli.
We look forward to welcoming you back in better conditions.

Benoît – Owner & General Manager
Brit Hotel Florimont & Le Chalet Florimont

80 %
the 21/09/2025
Business - 40-49 years - Date of stay : 20/09/2025

It was good. Simple and peaceful. I slept well there and normally I don't sleep well in hotels.


Hotelier's responseHotelier's response :

Hello Mark,

Thank you for sharing your feedback! We're delighted that you found the peace and quiet you needed to sleep well with us—especially if that's not something you usually get at a hotel.

You were right to mention it: the shower curtain will be changed immediately so everything is spotless for your next visit.

We look forward to welcoming you back on your next trip to Faverges.

Sincerely,
Benoît
Owner & Manager – Brit Hotel Florimont

100 %
the 15/09/2025
Business - 30-39 years - Date of stay : 12/09/2025

My stay in Hotel Florimont was OK. I stayed for 5 week for business reason.


Hotelier's responseHotelier's response :

Dear Mme Formica,

Thank you for sharing your feedback after your 5-day business stay with us. We are pleased to read that you enjoyed the comfort of your room, our breakfast offer, and the warm welcome of our reception team.

We have also taken note of your remarks regarding the bathroom and service. Please be assured that your feedback is very valuable: it helps us to continuously improve and to ensure an even better experience for our guests, especially for business travelers like you who stay several days with us.

We hope to have the pleasure of welcoming you again on your next professional trip to the region, whether to enjoy another relaxing stay or to discover our restaurant Le Chalet Florimont if time allows.

Kind regards,
Benoît – Owner & General Manager
Brit Hotel Florimont & Le Chalet Florimont

80 %
From Paul N., the 13/08/2025
Family - 40-49 years - Date of stay : 13/08/2025

Very happy, very well
Looked after

100 %
From K T., the 12/08/2025
couple - 60-69 years - Date of stay : 11/08/2025

We really enjoyed our stay. The staff at the hotel made us feel very welcome and the dinners we had were delicious!
The one area for improvement is the decor: the room and hallways could do with a refresh. The WiFi connection was also poor at times.
Overall, a great stay and to be recommended!


Hotelier's responseHotelier's response :

Hello K. Thomas,

Thank you very much for your feedback and for choosing our establishment during your stay at La Ferme de Gy. The entire team is delighted to know that you appreciated the welcome, the quality of our dinners, and the comfort of your room.

We take note of your comments about the decor and the Wi-Fi connection. As an independent hotel and member of the Brit Hotel franchise, we are carrying out our renovations gradually, according to our resources, after having already completely modernized the entire restaurant area. Your comments encourage us to prioritize these improvements to better satisfy you during your next stay.

Regarding the Wi-Fi, we will strengthen our signal to guarantee a better connection, even during periods of high usage.

We look forward to welcoming you again for another pleasant stay in the heart of our beautiful region.

Benoît
Owner – Brit Hotel Florimont

100 %
the 29/07/2025
Alone - 50-59 years - Date of stay : 25/07/2025

It was fine but I felt that the room needs a bit of an upgrade.
The man at reception was nice and helpful, although I didn’t end up using the bus as he suggested because it didn’t come. I ended up calling an uber instead.


Hotelier's responseHotelier's response :

Dear Dorothy,

Thank you for taking the time to share your feedback following your stay with us during the Tour de France.

I was actually the person who welcomed you at reception, and I’m truly sorry to hear that your experience did not fully meet your expectations. Before suggesting the bus service to Ugine, I had checked the official website of the transport company, which confirmed that the line was running. Unfortunately, due to disruptions linked to the event, it seems the schedule was changed without any clear notice. I completely understand how frustrating it must have been to end up needing to call an Uber instead.

Regarding the state of the room and the presence of insects, I take your comments very seriously. This is not up to the standards we strive for, and I will personally follow up with our housekeeping team to ensure this is corrected immediately.

Thank you again for your honesty. I truly hope we’ll have the chance to welcome you back under better conditions.

Warm regards,
Benoît
Owner & General Manager
Brit Hotel Florimont – Saint-Ferréol

60 %
From Mikey, the 21/07/2025
Family - 30-39 years - Date of stay : 20/07/2025

Perfect hub for our étape du Tour de France weekend! Super clean, very welcoming, Benoit went above and beyond to welcome us, he really made us feel welcome and like we were the only customers, but the hotel was fully booked!! Superb stay, good value for money.

100 %
From Saskia, the 15/07/2025
Family - 30-39 years - Date of stay : 15/07/2025

The hotel Florimont is a really nice and unexpacted place between the huge alpine massive around Mont Blac et Lac d‘Annecy. Our stay was amazing, so we will come back in a while.

Un grand merci à toute l'équipe. Nous nous sommes sentis très à l'aise, presque comme à la maison.


Hotelier's responseHotelier's response :

Hello Saskia,

Thank you so much for this wonderful review, full of kindness and poetry!
Reading that you found us "an unexpected place between the great Alpine massifs and Lake Annecy" means a lot to us. This is exactly what we strive to offer: a simple, welcoming, and sincere refuge, in the heart of an exceptional natural environment.

The entire team thanks you for your words about the welcome, the cleanliness, the cuisine, and the warm atmosphere—and especially for this phrase that sums it all up: "almost like home."

This is our greatest reward.

We will be delighted to welcome you again when the desire for the mountains, peace, or local produce brings you back to our region.

Sincerely,
Benoît
Director & Owner
Brit Hotel Florimont – Le Chalet Florimont

100 %
the 25/06/2025
Business - 30-39 years - Date of stay : 24/06/2025

For a 1 night stay for business purpose it was ok. If the comfort in the room (temperature especially), would have been better, it would have been a very good stay.


Hotelier's responseHotelier's response :

Hello Mr. Scheeck,

Thank you for taking the time to share your experience. I'm delighted to know that your stay met your expectations, particularly regarding the welcome and service, which are important aspects for us.

I understand that the heat in the room may have been a source of discomfort. We have installed fans in each room to compensate for the lack of air conditioning, but I recognize that this is not always sufficient on very hot days. As part of the renovations planned for the coming years, we plan to install air conditioning systems in all rooms to improve comfort during the summer, as well as to modernize the windows to better regulate the temperature.

We are also planning bathroom renovations in the coming years, including replacing the bathtubs with walk-in showers. We will ensure that these renovations offer optimal comfort.

Thank you again for your feedback, which is invaluable to us in improving our services. We would be delighted to welcome you again and offer you an even more enjoyable stay.

Sincerely,
Benoît Drouiller
Owner & General Manager
Brit Hotel Florimont

80 %
From Rostislav G., the 11/06/2025
Business - 40-49 years - Date of stay : 07/06/2025

Like a peaceful setting in the middle of the mountains


Hotelier's responseHotelier's response :

Hello Mr. Glogar,

Thank you so much for your excellent feedback! We are thrilled that you enjoyed the peaceful and relaxing setting of our hotel, nestled in the heart of the mountains. It's a true pleasure to provide such a pleasant environment, especially during business stays.

We are also happy to hear that you found the reception, the room, and the cleanliness up to your expectations. Additionally, it’s wonderful to know that our breakfast and service contributed to making your stay even more enjoyable.

We look forward to welcoming you again during your next stay for your training at Staubli or any other occasion. Don’t hesitate to visit us again!

See you soon,
Benoît Drouiller
Owner & General Manager
Brit Hotel Florimont

100 %
the 08/06/2025
couple - 60-69 years - Date of stay : 07/06/2025

Excellent experience
Very friendly and helpful staff
Fabulous restaurant


Hotelier's responseHotelier's response :

Hello Mr. McAllister,

Thank you so much for this excellent feedback! We are thrilled that you had a great experience with us and that you appreciated the warm welcome from our team as well as the quality of our restaurant. It's always a pleasure to know that our guests feel well taken care of and served.

We are also happy that you found the room comfortable and that the cleanliness met your expectations. Your satisfaction is our priority, and we do everything we can to provide a pleasant setting and high-quality service for each of our guests.

We look forward to welcoming you again during your next visit to the region.

See you soon,
Benoît Drouiller
Owner & General Manager
Brit Hotel Florimont

100 %
From Alex M., the 15/05/2025
Business - 50-59 years - Date of stay : 14/05/2025

QA Great stay and a very welcoming staff.


Hotelier's responseHotelier's response :

Dear Mr. McLean,

Thank you very much for your kind words following your business trip to our region. It was a real pleasure to welcome you to the Brit Hotel Florimont.

We’re delighted to know that your stay met all your expectations — from the comfort of your room to the welcome of our team, and the quality of your meals. We aim to provide a peaceful and efficient environment for business travelers visiting local partners like Staubli.

We hope to have the opportunity to welcome you again on your next visit to the area.

Warm regards,
Benoît Drouiller
Owner & General Manager
Brit Hotel Florimont – Restaurant Le Chalet Florimont

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

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To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.