Dear M. HUEBNER,

Thank you very much for taking the time to share your feedback after your stay with us during your training at Staubli. We are delighted to read that you felt very welcome and that you appreciated the friendliness of our team, the service, the restaurant and the breakfast.

I have taken good note of your comments regarding the room and the bathroom. Some parts of our accommodation are indeed a little less modern, and the famous shower curtain is not everyone’s favourite, we completely understand your point. Improvements are planned step by step to enhance comfort while keeping the hotel fully operational.

Thank you again for your recommendation and for your trust.
We would be very happy to welcome you back on your next visit to the region.

Kind regards,
Benoît
Owner & General Manager – Brit Hotel Florimont

Mrs. Moreau,

Thank you so much for your feedback!

We are delighted to hear that your stay in Saint-Ferréol with your friends was so enjoyable and that our warm welcome and delicious breakfast left you with such fond memories.

It's always a pleasure to see our guests sharing this time with their loved ones; a homemade breakfast is often the perfect excuse to extend the convivial atmosphere!

We hope to have the pleasure of welcoming you back again on your next visit to the Lake Annecy region.

Sincerely,
Benoît
Manager – Brit Hotel Florimont & Le Chalet Florimont

Dear Mr. Van de Velde,

Thank you very much for sharing your feedback following your business stay with us while visiting our partner Staubli.
We are delighted that you enjoyed the cozy atmosphere of our hotel and the warm welcome from our team.

We have noted your comments about the bathroom, Wi-Fi, and breakfast. These are important aspects for our business guests, and your feedback helps us to keep improving. A full renovation of our rooms and bathrooms is planned in the coming years, along with upgrades to our services.

We truly hope to welcome you again on your next visit to Faverges, always with the same care and hospitality.

Kind regards,
Benoît
General Manager – Brit Hotel Florimont & Le Chalet Florimont

Dear Mr. Kobera,

Thank you very much for taking the time to share your feedback after your stay with us during your training at Staubli. We truly appreciate your comments and they help us to keep improving the experience for our business guests.

We’re glad to read that you appreciated the warm welcome and the helpfulness of our team. Concerning the Wi-Fi, we understand that a password-based access would be simpler; your comment is relevant, and we’re currently reviewing this option to make the connection easier and faster for our regular corporate guests.

Regarding the noise in the room and bathroom, you’re right and the building dates back to the 1980s, and we’re planning a full renovation of the rooms and bathrooms in the coming years to bring more comfort and modernity.

We hope your stay was still pleasant overall, and we would be delighted to welcome you again on your next training session in Faverges and hopefully in one of our freshly renovated rooms next time.

Kind regards,
Benoît
General Manager – Brit Hotel Florimont & Le Chalet Florimont

Hello Mr. Baier,

Thank you for taking the time to share your impressions, although I understand that the questionnaire may have seemed intrusive. Of course, it's not mandatory: it's simply there to help our team improve, but we fully respect our guests' choice not to respond if they wish.

I take note of your comments about the room, the bathroom, and the Wi-Fi connection. Even during a short stay like yours, your feedback is useful and allows us to move forward with the improvements we have planned for the years to come.

I hope that, despite this, your stay with your colleagues still allowed you to spend a pleasant evening after your day at Staubli.
We look forward to welcoming you back in better conditions.

Benoît – Owner & General Manager
Brit Hotel Florimont & Le Chalet Florimont

Hello Mark,

Thank you for sharing your feedback! We're delighted that you found the peace and quiet you needed to sleep well with us—especially if that's not something you usually get at a hotel.

You were right to mention it: the shower curtain will be changed immediately so everything is spotless for your next visit.

We look forward to welcoming you back on your next trip to Faverges.

Sincerely,
Benoît
Owner & Manager – Brit Hotel Florimont

Dear Mme Formica,

Thank you for sharing your feedback after your 5-day business stay with us. We are pleased to read that you enjoyed the comfort of your room, our breakfast offer, and the warm welcome of our reception team.

We have also taken note of your remarks regarding the bathroom and service. Please be assured that your feedback is very valuable: it helps us to continuously improve and to ensure an even better experience for our guests, especially for business travelers like you who stay several days with us.

We hope to have the pleasure of welcoming you again on your next professional trip to the region, whether to enjoy another relaxing stay or to discover our restaurant Le Chalet Florimont if time allows.

Kind regards,
Benoît – Owner & General Manager
Brit Hotel Florimont & Le Chalet Florimont

Hello K. Thomas,

Thank you very much for your feedback and for choosing our establishment during your stay at La Ferme de Gy. The entire team is delighted to know that you appreciated the welcome, the quality of our dinners, and the comfort of your room.

We take note of your comments about the decor and the Wi-Fi connection. As an independent hotel and member of the Brit Hotel franchise, we are carrying out our renovations gradually, according to our resources, after having already completely modernized the entire restaurant area. Your comments encourage us to prioritize these improvements to better satisfy you during your next stay.

Regarding the Wi-Fi, we will strengthen our signal to guarantee a better connection, even during periods of high usage.

We look forward to welcoming you again for another pleasant stay in the heart of our beautiful region.

Benoît
Owner – Brit Hotel Florimont

Dear Dorothy,

Thank you for taking the time to share your feedback following your stay with us during the Tour de France.

I was actually the person who welcomed you at reception, and I’m truly sorry to hear that your experience did not fully meet your expectations. Before suggesting the bus service to Ugine, I had checked the official website of the transport company, which confirmed that the line was running. Unfortunately, due to disruptions linked to the event, it seems the schedule was changed without any clear notice. I completely understand how frustrating it must have been to end up needing to call an Uber instead.

Regarding the state of the room and the presence of insects, I take your comments very seriously. This is not up to the standards we strive for, and I will personally follow up with our housekeeping team to ensure this is corrected immediately.

Thank you again for your honesty. I truly hope we’ll have the chance to welcome you back under better conditions.

Warm regards,
Benoît
Owner & General Manager
Brit Hotel Florimont – Saint-Ferréol